Shipping policy
1. Shipping Destinations
We currently offer delivery across:
- United Arab Emirates (UAE)
- Saudi Arabia (KSA)
Shipping availability may vary depending on the product and delivery location.
2. Processing Time
Orders are usually processed within 1–2 business days after order confirmation.
During promotions, holidays, or periods of high order volume, processing may take slightly longer.
3. Delivery Time
We offer Fast Delivery across the UAE and Saudi Arabia.
Delivery times may vary depending on the product, delivery location, courier, weather conditions, public holidays, and other circumstances beyond our control.
Please note that delivery times are estimates and we do not guarantee a specific delivery date.
4. Shipping Charges
We currently offer Free Delivery across the UAE and Saudi Arabia.
No additional shipping charge will be added for eligible orders.
5. Order Tracking
Once your order has been processed and shipped, tracking information may be provided when available.
You can use the tracking information to follow the progress of your shipment.
6. Delivery Issues
If your order is delayed, arrives damaged, or you experience any delivery-related issue, please contact us at:
Please provide your order number and relevant details so we can assist you.
7. Incorrect Delivery Information
Customers are responsible for providing accurate delivery information when placing an order.
If incorrect or incomplete information is provided, delivery may be delayed or additional arrangements may be required.
8. Contact Us
If you have any questions about shipping or delivery, please contact us at: